https://www.cmimagazine.it/29815-i-leader-del-mondo-bancario-e-fintech-si-incontrano-a-forum-banca-2025/forum-banca-24/ 2025-09-30T13:58:22+00:00 https://www.cmimagazine.it/29818-ecommerce-2025-ai-e-tecnologie-emergenti-al-centro-della-ricerca-casaleggio/immagine-2/ 2025-10-01T07:47:20+00:00 https://www.cmimagazine.it/29821-customer-data-platform-il-78-delle-aziende-non-le-sfrutta-appieno-ecco-perche/cdp-2/ 2025-10-02T07:42:45+00:00 https://www.cmimagazine.it/29825-sap-now-ai-tour-2025-lai-protagonista-il-15-ottobre-a-milano/sapnow/ 2025-10-03T08:05:46+00:00 https://www.cmimagazine.it/29828-omega3c-entra-in-atombit-per-accelerare-la-visione-di-experience-intelligence/omega3c_bn/ 2025-10-03T08:31:54+00:00 https://www.cmimagazine.it/29831-i-vincitori-dei-banking-award-di-forum-banc/total_award/ 2025-10-06T06:46:36+00:00 https://www.cmimagazine.it/29835-dipendenti-coinvolti-per-una-migliore-cx/mastery_24/ 2025-10-06T12:35:22+00:00 https://www.cmimagazine.it/29839-intelligenza-artificiale-e-turismo-le-soluzioni-di-athics-per-il-travel/athics-per-cmimagazine/ 2025-10-07T09:56:04+00:00 https://www.cmimagazine.it/29848-inps-lancia-lo-sportello-telematico-evoluto-con-minsait/inps/ 2025-10-08T09:07:15+00:00 https://www.cmimagazine.it/29851-shopping-non-food-recensioni-decisive-ai-ancora-poco-usata/osservatorio-non-food-gs1-italy-2025_cover/ 2025-10-09T07:27:25+00:00 https://www.cmimagazine.it/29851-shopping-non-food-recensioni-decisive-ai-ancora-poco-usata/speciale_osservatorio-non-food-gs1-italy-2025/ 2025-10-09T07:28:11+00:00 https://www.cmimagazine.it/29855-diasorin-trasforma-il-service-globale-verso-un-ecosistema-intelligente-e-predittivo/diasorin/ 2025-10-10T07:09:38+00:00 https://www.cmimagazine.it/29858-dalla-transazione-alla-relazione-come-si-costruisce-valore-nel-retail-che-cambia/54834756617_b1b87b82c5_c/ 2025-10-10T09:57:18+00:00 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https://www.cmimagazine.it/29886-ecommerce-italiano-ecosistemi-partner-e-ai-al-centro-della-crescita/partner-ecommerce-2025-2/ 2025-10-17T09:19:18+00:00 https://www.cmimagazine.it/29886-ecommerce-italiano-ecosistemi-partner-e-ai-al-centro-della-crescita/ipartnerecommerce2025-parte/ 2025-10-17T09:20:02+00:00 https://www.cmimagazine.it/29896-employee-engagement-indicatore-della-cx/cxmastery26/ 2025-10-20T10:31:45+00:00 https://www.cmimagazine.it/29899-vivienne-westwood-tecnologia-e-creativita-per-un-customer-journey-omnicanale/viviennewestwood/ 2025-10-21T08:46:56+00:00 https://www.cmimagazine.it/29902-klarna-e-google-cloud-insieme-per-rivoluzionare-lo-shopping-con-lintelligenza-artificiale/klarna_google/ 2025-10-22T08:49:29+00:00 https://www.cmimagazine.it/29907-total-experience-la-nuova-frontiera-della-cx/totalexperience/ 2025-10-22T11:46:39+00:00 https://www.cmimagazine.it/29907-total-experience-la-nuova-frontiera-della-cx/cover-_top/ 2025-10-22T11:53:07+00:00 https://www.cmimagazine.it/29907-total-experience-la-nuova-frontiera-della-cx/copia-di-ask-meet-2025-12/ 2025-10-22T11:53:51+00:00 https://www.cmimagazine.it/29912-sanita-digitale-8-italiani-su-10-la-promuovono-fiducia-nellai-per-ridurre-le-liste-dattesa/sanita_digitale/ 2025-10-23T09:48:00+00:00 https://www.cmimagazine.it/29916-italiani-onlife-2025-come-abitiamo-un-mondo-interconnesso/acannizzaro/ 2025-10-23T10:27:46+00:00 https://www.cmimagazine.it/29919-pmi-italiane-e-cybersecurity-serve-un-cambio-di-passo/cybersec/ 2025-10-24T13:57:02+00:00 https://www.cmimagazine.it/29923-kpi-per-la-customer-experience-misurare-cio-che-conta/mastery_27/ 2025-10-27T12:50:52+00:00 https://www.cmimagazine.it/29928-la-differenza-e-nella-relazione-cx-bancaria-tra-fiducia-e-ai/forumbanca-2/ 2025-10-27T17:01:18+00:00 https://www.cmimagazine.it/29931-customer-service-e-intelligenza-artificiale-gli-italiani-chiedono-piu-empatia-e-trasparenza/trustpilot2/ 2025-10-28T09:59:32+00:00 https://www.cmimagazine.it/29935-ai-enterprise-personalizzata-alleanza-tra-zoom-e-nvidia/zoom_nvidia/ 2025-10-29T10:33:01+00:00 https://www.cmimagazine.it/29939-innovazione-e-coraggio-nelle-pmi-la-storia-di-leone-1857/massimo-pozzetti_ceo-leone-1857/ 2025-10-29T11:11:22+00:00 https://www.cmimagazine.it/29942-adobe-e-google-cloud-insieme-per-una-nuova-era-dellai-creativa/adobe_google/ 2025-10-30T08:51:54+00:00 https://www.cmimagazine.it/29945-empatia-e-customer-experience-management-oltre-lefficienza/emozioni/ 2025-10-30T16:08:05+00:00 https://www.cmimagazine.it/29949-consumi-e-incertezze-il-largo-consumo-tra-essenzialita-marca-privata-e-omnicanalita/consumi/ 2025-10-31T13:18:21+00:00 https://www.cmimagazine.it/29955-dal-food-retail-show-le-nuove-strategie-per-il-futuro-del-fb-italiano/francesca-zecca-vicedirettore-editoriale-del-gruppo-food/ 2025-11-03T09:23:09+00:00 https://www.cmimagazine.it/29958-intelligenza-relazionale-come-nuova-frontiera/cxm28/ 2025-11-03T09:35:39+00:00 https://www.cmimagazine.it/29966-dentsu-media-trends-2026-nellera-algoritmica-la-cx-riparte-dalle-verita-umane/mediatrends26_dentsu_cover-black/ 2025-11-04T08:56:35+00:00 https://www.cmimagazine.it/29970-ikn-eventi-formazione-e-leadership-femminile/fcattoglio/ 2025-11-04T12:34:39+00:00 https://www.cmimagazine.it/29974-forum-retail-2025-fashion-tech-ai-e-retail-media-ridisegnano-il-futuro-del-settore/forumretail2024-168/ 2025-11-05T09:07:05+00:00 https://www.cmimagazine.it/29980-kasanova-premiata-migliore-insegna-2026-per-customer-experience-e-omnicanalita/marco-ghidelli-ritira-il-premio-per-kasanova/ 2025-11-06T08:13:00+00:00 https://www.cmimagazine.it/29983-dalla-relazione-alla-fidelizzazione-cia-chieti-pescara-ha-trasformato-lassistenza-ai-clienti/aottaviano/ 2025-11-06T08:25:49+00:00 https://www.cmimagazine.it/29986-ai-agentica-e-dati-di-qualita-il-78-dei-leader-sotto-pressione-per-creare-valore-dal-data/analytics-2/ 2025-11-07T11:19:59+00:00 https://www.cmimagazine.it/29991-trasformazione-digitale-come-motore-dellesperienza/mastery_29/ 2025-11-09T17:14:04+00:00 https://www.cmimagazine.it/29994-answear-com-digitalizza-la-pianificazione-retail-con-oracle/answear-immagine0/ 2025-11-09T18:22:56+00:00 https://www.cmimagazine.it/29997-identita-digitale-italia-in-prima-linea-verso-it-wallet-e-eudi-wallet-europeo/eudiwallet/ 2025-11-11T09:53:40+00:00 https://www.cmimagazine.it/30001-atombit-integra-omega3c-nasce-un-nuovo-polo-italiano-dellexperience-intelligence/atombit/ 2025-11-11T10:07:47+00:00 https://www.cmimagazine.it/30004-utility-day-2025-visioni-dati-e-strategie-per-la-nuova-era-dellenergia-intelligente/utility-day-2024-61/ 2025-11-11T11:23:03+00:00 https://www.cmimagazine.it/30007-shopping-season-2025-spesa-media-pagamenti-fluidi-logistica-sostenibile-e-automazioni-intelligenti/shoppingseason/ 2025-11-11T13:08:10+00:00 https://www.cmimagazine.it/30011-ecco-i-vincitori-dei-retail-award/retail-award_gruppo-vincitori/ 2025-11-14T09:26:43+00:00 https://www.cmimagazine.it/30014-emozioni-come-nuovo-vantaggio-competitivo/cxm30/ 2025-11-16T15:12:10+00:00 https://www.cmimagazine.it/30017-customer-service-e-ai-agentica-cresce-ladozione-e-cambiano-priorita-ruoli-e-competenze/stateofservice7/ 2025-11-16T15:50:19+00:00 https://www.cmimagazine.it/30021-la-gen-z-spinge-verso-una-crisi-della-fidelizzazione-tradizionale/vogue-business-with-emarsys/ 2025-11-18T14:29:54+00:00 https://www.cmimagazine.it/30027-forum-retail-2025-la-nuova-fotografia-del-retail-tra-dati-omnicanalita-e-ai-responsabile/eloisa-siclari_forum-retail/ 2025-11-19T09:42:16+00:00 https://www.cmimagazine.it/30030-orchestrare-dati-ai-e-sistemi-legacy-per-una-personalizzazione-davvero-in-real-time/atthesupermarketbeautifulyoungwomanusessmartphonewhilebrowsing/ 2025-11-19T10:01:45+00:00 https://www.cmimagazine.it/30034-edison-energia-rafforza-il-servizio-clienti-con-konecta/edison/ 2025-11-19T17:42:20+00:00 https://www.cmimagazine.it/30037-dalla-customer-experience-alla-life-experience/gmocci/ 2025-11-19T18:15:05+00:00 https://www.cmimagazine.it/30040-spring-gds-investe-in-ai-formazione-e-inclusivita-per-la-logistica-del-futuro/copyright-david-stevens-production-house/ 2025-11-21T08:56:12+00:00 https://www.cmimagazine.it/30043-pagamenti-2026-ai-agentica-sicurezza-e-nuove-abitudini-digitali-ridisegnano-lesperienza-del-cliente/pagamentidigitali-5/ 2025-11-21T10:08:49+00:00 https://www.cmimagazine.it/30046-dentsu-superpowers-index-2025-fiducia-velocita-e-semplicita-guidano-le-scelte-dacquisto-b2b/the-superpowers-index-2025-edition-cover/ 2025-11-23T15:34:34+00:00 https://www.cmimagazine.it/30049-perche-la-fedelta-oggi-si-conquista-momento-dopo-momento/mastery_31/ 2025-11-23T15:42:33+00:00 https://www.cmimagazine.it/30052-dr-vranjes-rinnova-lecommerce-globale-con-impresoft-univerce/mobile/ 2025-11-23T15:56:43+00:00 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https://www.cmimagazine.it/30081-assegnati-gli-utility-award-ai-migliori-progetti-del-settore/utility-award_gruppo/ 2025-11-27T07:59:00+00:00 https://www.cmimagazine.it/30084-sovranita-del-dato-cloud-europeo-e-customer-experience/mzunino/ 2025-11-27T08:49:32+00:00 https://www.cmimagazine.it/30087-capire-in-anticipo-i-bisogni-del-cliente/mastery32/ 2025-11-28T09:16:38+00:00 https://www.cmimagazine.it/30090-agenti-vocali-sempre-piu-evoluti-dal-campo-alle-simulazioni-enterprise/voicebot/ 2025-11-28T09:25:09+00:00 https://www.cmimagazine.it/30093-ecccsa-2025-celebrate-a-londra-le-migliori-eccellenze-europee-cx/ecccsas-2025-evolution-battersea/ 2025-11-28T09:38:18+00:00 https://www.cmimagazine.it/30096-zoom-rinnova-il-partner-program-zoom-up-con-un-modello-piu-flessibile/zoompartner/ 2025-11-28T09:53:07+00:00 https://www.cmimagazine.it/30099-cybersecurity-2025-le-nuove-priorita-per-una-resilienza-digitale-reale/cybersecurity-2/ 2025-11-28T10:15:30+00:00 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https://www.cmimagazine.it/30124-accessibilita-digitale-1-italiano-su-5-incontra-barriere-online-la-ricerca-yougov-accessiway/italian-graphic-1/ 2025-12-11T09:31:57+00:00 https://www.cmimagazine.it/30127-black-friday-e-shopping-natalizio-2025-ai-fiducia-e-nuove-abitudini-di-acquisto/the-social-hub_rethink-black-friday/ 2025-12-11T09:46:27+00:00 https://www.cmimagazine.it/30130-la-sanita-si-fa-conversazionale-il-progetto-del-gruppo-usi-con-infobip/usi/ 2025-12-12T09:40:53+00:00 https://www.cmimagazine.it/30133-osservatorio-crm-2025-adozione-ai-e-nuove-sfide-della-customer-experience/osservatorio/ 2025-12-12T09:46:08+00:00 https://www.cmimagazine.it/30119-customer-engagement-nelle-utility-dati-fiducia-e-ai-per-il-valore-a-lungo-termine/utilityday-2/ 2025-12-12T10:26:31+00:00 https://www.cmimagazine.it/30141-pacsun-trasforma-i-negozi-in-hub-omnicanale/pacsun/ 2025-12-14T18:49:18+00:00 https://www.cmimagazine.it/30144-il-futuro-della-customer-experience-dalla-tecnologia-alla-relazione/cxm34/ 2025-12-15T07:54:13+00:00 https://www.cmimagazine.it/30147-ai-e-benessere-digitale-lo-studio-cisco-ocse-sui-divari-generazionali/genz-2/ 2025-12-16T09:16:11+00:00 https://www.cmimagazine.it/30151-cdp-componibili-la-nuova-frontiera-della-gestione-dei-dati-cliente/cdp-composable/ 2025-12-16T09:33:04+00:00 https://www.cmimagazine.it/30156-ai-applicata-ai-processi-due-esempi-tra-agenti-autonomi-e-assistenti-intelligenti/ai_applicazioni/ 2025-12-16T13:36:53+00:00 https://www.cmimagazine.it/30159-pal-zileri-sceglie-teads-per-il-lancio-a-i-strategia-cross-funnel-e-risultati-oltre-benchmark/taeds_per_pal-zileri/ 2025-12-17T13:38:32+00:00 https://www.cmimagazine.it/30162-cx-mastery-esce-il-quarto-volume-dedicato-a-customer-experience-e-loyalty/promolibricxmastery_2/ 2025-12-17T13:45:42+00:00 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https://www.cmimagazine.it/30203-cx-omnicanale-e-personalizzazione-data-driven-i-casi-baldinini-e-peg-perego/baldinini_pegperego/ 2026-01-08T09:18:08+00:00 https://www.cmimagazine.it/30206-ecommerce-e-intelligenza-artificiale-il-2026-segna-una-nuova-fase-di-crescita/osservatorio-non-food-gs1-italy-2025_cover-2/ 2026-01-09T10:11:37+00:00 https://www.cmimagazine.it/30206-ecommerce-e-intelligenza-artificiale-il-2026-segna-una-nuova-fase-di-crescita/osservatorio-non-food-gs1-italy/ 2026-01-09T10:15:32+00:00 https://www.cmimagazine.it/30210-dal-hype-dellai-allautonomia-affidabile-resilienza-e-sovranita-al-centro-dei-trend-2026/resilienza_new/ 2026-01-11T16:29:52+00:00 https://www.cmimagazine.it/30216-google-spinge-il-retail-nellera-dellai-agentica-le-novita-dal-nrf-2026/gemini/ 2026-01-13T11:42:47+00:00 https://www.cmimagazine.it/30219-pricer-avenue-lo-scaffale-diventa-una-piattaforma-digitale-ad-alto-valore/pricer-avenue-hero-zeta-jpg/ 2026-01-14T09:25:44+00:00 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2026-02-09T09:25:44+00:00 https://www.cmimagazine.it/30342-connettere-decision-maker-e-innovazione-digitale/1400x1080-d1to1-2/ 2026-02-09T13:35:55+00:00 https://www.cmimagazine.it/30345-osservatorio-immagino-cosa-dicono-le-etichette-sulla-spesa-degli-italiani/osservatorio-immagino-2025-2-gs1-italy/ 2026-02-10T09:56:23+00:00 https://www.cmimagazine.it/30345-osservatorio-immagino-cosa-dicono-le-etichette-sulla-spesa-degli-italiani/osservatorio-immagino-2025-2-gs1-italy_cover/ 2026-02-10T09:56:30+00:00 https://www.cmimagazine.it/30352-sms-e-gen-z-il-90-dei-giovani-legge-i-messaggi-entro-tre-minuti/sms/ 2026-02-11T10:05:25+00:00 https://www.cmimagazine.it/30355-agentic-ai-quando-lautonomia-diventa-una-questione-di-fiducia/agenticai/ 2026-02-11T11:35:00+00:00 https://www.cmimagazine.it/30372-tech-focus-cmi-il-caso-aeroporti-sea-e-lai-conversazionale/tech-focus-ellysse/ 2026-02-12T09:38:59+00:00 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https://www.cmimagazine.it/30397-lavoro-e-customer-experience-la-svolta-dellorganizzazione-intenzionale/lavoro2026/ 2026-02-18T09:51:04+00:00 https://www.cmimagazine.it/30402-starbucks-sceglie-adyen-per-i-pagamenti-in-store/immagine-adyenstarbucks/ 2026-02-19T09:04:22+00:00 https://www.cmimagazine.it/30406-athics-e-dwit-partnership-per-portare-lai-allexecution-operativa/athics-2/ 2026-02-19T15:36:38+00:00 https://www.cmimagazine.it/30409-moda-fw25-26-prezzi-in-aumento-e-svolta-premium-nel-mid-market/fashion-2/ 2026-02-22T15:50:33+00:00 https://www.cmimagazine.it/30409-moda-fw25-26-prezzi-in-aumento-e-svolta-premium-nel-mid-market/iper-portello_in-storemedia/ 2026-02-22T15:50:55+00:00 https://www.cmimagazine.it/30415-oracle-lancia-nuovi-agenti-ai-per-marketing-vendite-e-servizi/oracle-2/ 2026-02-22T16:07:09+00:00 https://www.cmimagazine.it/30418-cxo-2026-i-temi-e-le-novita-della-settima-edizione/lghisleri/ 2026-02-22T16:09:35+00:00 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https://www.cmimagazine.it/30597-ai-e-reputazione-cosa-dicono-i-chatbot-ai-dei-brand-italiani/ricercheonline-2/ 2026-03-30T08:01:39+00:00 https://www.cmimagazine.it/30606-ai-e-rischi-di-sicurezza-le-aziende-italiane-non-frenano/reportsicurezza/ 2026-03-31T08:44:51+00:00 https://www.cmimagazine.it/30611-customer-experience-perche-lautomazione-non-basta-piu/tech-focus-26-2/ 2026-04-01T07:08:40+00:00 https://www.cmimagazine.it/30611-customer-experience-perche-lautomazione-non-basta-piu/tech-focus-26-2-2/ 2026-04-01T07:08:45+00:00 https://www.cmimagazine.it/30617-digital-1to1-2026-doppia-edizione-tra-roma-e-baveno/img-header-1/ 2026-04-02T08:25:08+00:00 https://www.cmimagazine.it/30620-lintelligenza-artificiale-nel-customer-service/email_suggestion/ 2026-04-02T09:33:05+00:00 https://www.cmimagazine.it/30620-lintelligenza-artificiale-nel-customer-service/teleprompter/ 2026-04-02T09:33:11+00:00 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https://www.cmimagazine.it/30641-journey-dati-e-relazione-il-racconto-di-cxo-2026/img_5837/ 2026-04-08T09:11:28+00:00 https://www.cmimagazine.it/30641-journey-dati-e-relazione-il-racconto-di-cxo-2026/img_5881/ 2026-04-08T09:12:53+00:00 https://www.cmimagazine.it/30641-journey-dati-e-relazione-il-racconto-di-cxo-2026/photo-2026-03-24-19-30-11/ 2026-04-08T09:15:25+00:00 https://www.cmimagazine.it/30649-molton-brown-punta-su-una-cx-di-lusso-senza-interruzioni/moltonbrown/ 2026-04-09T09:03:48+00:00 https://www.cmimagazine.it/30658-gs1-italy-esce-un-anno-di-tendenze-2026-la-guida-al-cambiamento-tra-ai-e-filiere/gs1-italy-un-anno-di-tendenze-2026/ 2026-04-10T09:14:38+00:00 https://www.cmimagazine.it/30661-comunicare-i-tempi-di-gestione-della-richiesta/rubrica_3-001/ 2026-04-13T08:18:42+00:00 https://www.cmimagazine.it/30685-assegnati-a-cxo-2026-gli-ikn-awards/cxoaward/ 2026-04-14T08:33:35+00:00 https://www.cmimagazine.it/30690-minor-hotels-piattaforma-globale-per-personalizzare-lospitalita/minorbrandmadre/ 2026-04-14T11:16:38+00:00 https://www.cmimagazine.it/30693-where-is-the-human-cx-del-2030-secondo-tre-manager-internazionali/cxo_44-1-scaled/ 2026-04-15T12:35:16+00:00 https://www.cmimagazine.it/30693-where-is-the-human-cx-del-2030-secondo-tre-manager-internazionali/cxo_46-1-scaled/ 2026-04-15T12:37:04+00:00 https://www.cmimagazine.it/30701-wireless-e-ai-da-infrastruttura-tecnica-a-leva-strategica/state-wireless-report-2026-copia/ 2026-04-16T08:40:40+00:00 https://www.cmimagazine.it/30701-wireless-e-ai-da-infrastruttura-tecnica-a-leva-strategica/state-wireless-report-2026/ 2026-04-16T08:40:44+00:00 https://www.cmimagazine.it/30705-il-customer-care-che-non-ti-aspetti-non-un-centro-di-costo-ma-un-punto-di-verita/foto1-2/ 2026-04-16T09:35:35+00:00 https://www.cmimagazine.it/30705-il-customer-care-che-non-ti-aspetti-non-un-centro-di-costo-ma-un-punto-di-verita/cx-voices-5/ 2026-04-16T10:09:30+00:00 https://www.cmimagazine.it/30709-promod-accelera-la-crescita-sui-marketplace/promod_2/ 2026-04-16T15:32:44+00:00 https://www.cmimagazine.it/30712-cx-summit-2026-di-zoom-come-migliorare-la-cx-in-modo-continuo/ita-cx-summit-promo-banner2/ 2026-04-17T10:19:58+00:00 https://www.cmimagazine.it/30721-servitizzazione-e-sostenibilita-il-7-maggio-a-brescia-levento-asap/asap-cr25-executive-summary/ 2026-04-19T09:54:23+00:00 https://www.cmimagazine.it/30567-decisioni-che-generano-esperienza-il-nuovo-ruolo-del-cx-leader/volantino-librarian-2/ 2026-04-19T13:25:51+00:00 https://www.cmimagazine.it/30724-people-place-nel-retail-ai-persone-e-punto-vendita/retail-4/ 2026-04-19T13:38:32+00:00 https://www.cmimagazine.it/30567-decisioni-che-generano-esperienza-il-nuovo-ruolo-del-cx-leader/volantino-librarian-2-2/ 2026-04-19T13:38:42+00:00 https://www.cmimagazine.it/30731-italy-insurance-forum-il-programma-della-13-edizione/1200x190-1-2/ 2026-04-19T14:03:30+00:00 https://www.cmimagazine.it/30734-damiano-rafforza-il-canale-d2c-migrazione-a-shopify-e-focus-su-crescita-internazionale/damiano02/ 2026-04-20T16:54:23+00:00 https://www.cmimagazine.it/30737-customer-service-e-ai-tra-aspettative-elevate-e-sistemi-ancora-frammentati/ds-italy-cx-shift-customer-expectations-ai/ 2026-04-21T10:00:05+00:00 https://www.cmimagazine.it/30740-quando-i-dipendenti-non-stanno-bene-i-clienti-lo-sentono/employeexperience/ 2026-04-21T11:08:51+00:00 https://www.cmimagazine.it/30745-innovare-la-customer-experience-con-i-dati/cx-voices_fontana2/ 2026-04-23T07:35:31+00:00 https://www.cmimagazine.it/30745-innovare-la-customer-experience-con-i-dati/immagine1articolo2/ 2026-04-23T08:09:07+00:00 https://www.cmimagazine.it/30745-innovare-la-customer-experience-con-i-dati/immagini-articolo2-2-001/ 2026-04-23T08:09:12+00:00 https://www.cmimagazine.it/30751-chiesi-group-sceglie-salesforce-agentforce-per-trasformare-le-operations/chiesi/ 2026-04-23T08:33:34+00:00 https://www.cmimagazine.it/30756-i-touchpoint-piu-utilizzati/rubrica_4-immagine1/ 2026-04-27T08:28:49+00:00 https://www.cmimagazine.it/30756-i-touchpoint-piu-utilizzati/rubrica4_immagine2/ 2026-04-27T08:28:51+00:00 https://www.cmimagazine.it/30762-deepl-voice-traduzione-vocale-in-tempo-reale-e-nuova-piattaforma-ai/voice-conversations/ 2026-04-27T16:46:40+00:00 https://www.cmimagazine.it/30765-agentic-ai-il-divario-di-fiducia-frena-ladozione-pesa-la-qualita-dei-dati/report-trustworthyagenticai/ 2026-04-27T16:54:12+00:00 https://www.cmimagazine.it/30768-quando-a-comprare-e-lai-cosa-cambia-per-chi-si-occupa-di-customer-experience/whatsapp-image-2026-04-22-at-11-26-03/ 2026-04-29T09:39:58+00:00 https://www.cmimagazine.it/30774-contact-center-come-cambia-il-ruolo-nelle-vendite-secondo-ecca/ecca-research-visionary-voices-how-are-european-organisations-changing-their-sales-approach-april-2026/ 2026-04-30T08:49:16+00:00 https://www.cmimagazine.it/30777-pagamenti-digitali-in-europa-wallet-ai-e-agentic-commerce-guidano-la-trasformazione-nel-2026/il-report-sui-pagamenti-copia/ 2026-05-04T08:20:26+00:00 https://www.cmimagazine.it/30777-pagamenti-digitali-in-europa-wallet-ai-e-agentic-commerce-guidano-la-trasformazione-nel-2026/il-report-sui-pagamenti/ 2026-05-04T08:20:35+00:00 https://www.cmimagazine.it/30777-pagamenti-digitali-in-europa-wallet-ai-e-agentic-commerce-guidano-la-trasformazione-nel-2026/report-pagamenti/ 2026-05-04T08:27:48+00:00 https://www.cmimagazine.it/30782-la-fiducia-come-architettura-dellesperienza/fiducia/ 2026-05-04T08:50:35+00:00 https://www.cmimagazine.it/30786-digital-company-2030-la-visione-di-cefriel-nellera-della-convergenza/cefriel/ 2026-05-05T08:55:38+00:00 https://www.cmimagazine.it/30790-sprizzer-rinnova-lecommerce-per-la-crescita-globale/sprizzer_moods/ 2026-05-06T07:19:39+00:00 https://www.cmimagazine.it/30795-netretail-2026-il-consumatore-digitale-italiano-e-cambiato-ecco-come/netcomm-forum/ 2026-05-07T08:06:47+00:00 https://www.cmimagazine.it/30798-il-gruppo-otb-porta-lai-nel-clienteling-con-google-cloud/step_6/ 2026-05-08T07:43:04+00:00 https://www.cmimagazine.it/30801-primo-contatto-il-telefono-e-il-canale-preferito/rubrica5_04052026-001/ 2026-05-11T07:59:10+00:00 https://www.cmimagazine.it/30801-primo-contatto-il-telefono-e-il-canale-preferito/rubrica5_04052026-002/ 2026-05-11T07:59:12+00:00 https://www.cmimagazine.it/30805-italy-insurance-forum-2026-fiducia-e-ai-al-centro-del-dibattito/italy-insurance-forum-2-1-e1743580355937/ 2026-05-11T08:14:02+00:00 https://www.cmimagazine.it/30816-quaderni-della-relazione-con-il-cliente-il-trimestrale-di-cmi/coverquaderno1/ 2026-05-11T17:29:35+00:00 https://www.cmimagazine.it/30819-le-novita-di-utility-day-2026/ghisleri/ 2026-05-11T17:41:18+00:00 https://www.cmimagazine.it/30819-le-novita-di-utility-day-2026/1200x190-2-2/ 2026-05-11T17:43:35+00:00 https://www.cmimagazine.it/30824-lavazza-unifica-i-pagamenti-digitali-globali-con-adyen/lavazza/ 2026-05-13T08:23:15+00:00 https://www.cmimagazine.it/30827-ai-nella-cx-piu-intelligenza-piu-responsabilita-piu-valore-per-il-cliente/digital1to1rome00306_55247691166_o/ 2026-05-13T08:44:55+00:00 https://www.cmimagazine.it/30827-ai-nella-cx-piu-intelligenza-piu-responsabilita-piu-valore-per-il-cliente/aicx/ 2026-05-13T09:00:00+00:00 https://www.cmimagazine.it/30832-ant-international-ai-inclusiva-e-fiducia-nel-sustainability-report-2025/ant-intl_sr2025/ 2026-05-13T09:46:55+00:00 https://www.cmimagazine.it/30836-infobip-dati-frammentati-frenano-ai-e-customer-journey/infobip_cx-maturity-report_2026/ 2026-05-14T12:03:50+00:00 https://www.cmimagazine.it/30839-cx-e-tecnologia-quando-la-complessita-blocca-lesperienza-cliente/competitiveguide-crop/ 2026-05-14T12:33:40+00:00 https://www.cmimagazine.it/30839-cx-e-tecnologia-quando-la-complessita-blocca-lesperienza-cliente/zoom_frammenti/ 2026-05-15T08:31:06+00:00 https://www.cmimagazine.it/30850-questionpro-acquisisce-fathom-ai-qualitativa-per-la-cx/questionpro/ 2026-05-18T07:10:09+00:00 https://www.cmimagazine.it/30853-dal-prodotto-alla-relazione-come-cambia-la-fedelta-nel-retail/retail-5/ 2026-05-18T07:33:22+00:00 https://www.cmimagazine.it/30858-gdo-quando-la-rilevanza-conta-piu-della-fedelta-del-cliente/grocery-connect_retail-hub-3/ 2026-05-18T09:22:01+00:00 https://www.cmimagazine.it/30863-innovaway-lai-agentica-riscrive-lit-service-management/innovaway_antonioburinato_sits-2026/ 2026-05-19T07:56:46+00:00 https://www.cmimagazine.it/30866-il-significato-dellautenticita-nella-cx/autenticita/ 2026-05-19T11:20:32+00:00 https://www.cmimagazine.it/30869-agentic-commerce-310-miliardi-e-il-brand-rischia-la-relazione/en-soprasteria_from_click_to_agent/ 2026-05-20T09:26:36+00:00 https://www.cmimagazine.it/30872-dalla-fiducia-ai-dati-come-mediaworld-usa-le-recensioni-per-trasformare-la-customer-experience/mediaworld_trustpilot/ 2026-05-20T11:21:16+00:00 https://www.cmimagazine.it/30872-dalla-fiducia-ai-dati-come-mediaworld-usa-le-recensioni-per-trasformare-la-customer-experience/mediaworld_trustpilot-taglio/ 2026-05-20T11:21:19+00:00 https://www.cmimagazine.it/30879-ai-agent-come-governarli-per-renderli-affidabili-in-azienda/sasai/ 2026-05-22T09:02:38+00:00 https://www.cmimagazine.it/30883-lai-nellecommerce-nuova-architettura-della-relazione/piattaforma-per-creare-ecommerce-chatbot/ 2026-05-22T09:12:24+00:00 https://www.cmimagazine.it/30887-crm-e-ai-workshop-e-webinar-su-dynamics-365-e-copilot/banner-dem_partner_tecnologici__eventi-dem_news2/ 2026-05-25T08:15:52+00:00 https://www.cmimagazine.it/30890-quante-volte-si-deve-ripetere-le-informazioni/rubrica6_2051026-001/ 2026-05-25T12:41:12+00:00 https://www.cmimagazine.it/30893-ecommerce-italiano-meno-aziende-online-ma-piu-solide/newsecommerce/ 2026-05-26T09:11:20+00:00 https://www.cmimagazine.it/30896-un-voice-bot-per-il-servizio-idrico-lesperienza-di-ciip/citroni_ciip/ 2026-05-26T09:14:59+00:00 https://www.cmimagazine.it/30901-urca-2026-a-milano-la-conferenza-italiana-sulla-user-research/urca/ 2026-05-26T11:41:05+00:00 https://www.cmimagazine.it/30904-marketing-automation-roadshow-a-milano-l11-giugno/q0stlzgeq9sypbqvredo_milano/ 2026-05-26T12:35:14+00:00 https://www.cmimagazine.it/30904-marketing-automation-roadshow-a-milano-l11-giugno/evento_maroadshow_milano_11_giugno/ 2026-05-26T12:37:38+00:00 https://www.cmimagazine.it/30909-dal-touchpoint-alladozione-le-assicurazioni-e-il-digitale/insuranceforum-2/ 2026-05-27T08:45:01+00:00 https://www.cmimagazine.it/30913-nutribees-quando-i-dati-diventano-esperienza/pietro_ripanti/ 2026-05-28T09:53:47+00:00 https://www.cmimagazine.it/30913-nutribees-quando-i-dati-diventano-esperienza/ripanti_speech/ 2026-05-28T09:53:50+00:00 https://www.cmimagazine.it/30917-il-contenuto-che-non-aspetta-quando-lai-capisce-il-momento-giusto/contenuto/ 2026-05-28T12:35:25+00:00 https://www.cmimagazine.it/30922-retail-lo-scaffale-digitale-diventa-leva-di-fiducia-e-loyalty/pricer-2/ 2026-05-28T12:42:01+00:00 https://www.cmimagazine.it/30929-utility-day-2026-a-milano-il-confronto-strategico-per-il-mercato-gas-power/utility-day/ 2026-06-02T08:14:52+00:00 https://www.cmimagazine.it/30933-salesforce-una-guida-in-cinque-passi-per-implementare-agenti-ai-nelle-piccole-imprese/5-steps-to-implementingai-agents-for-small-businesses-display-300x250/ 2026-06-02T08:37:54+00:00 https://www.cmimagazine.it/30933-salesforce-una-guida-in-cinque-passi-per-implementare-agenti-ai-nelle-piccole-imprese/5-steps-to-implementingai-agents-for-small-businesses-display-970x250/ 2026-06-02T08:41:56+00:00 https://www.cmimagazine.it/30936-cx-show-il-17-giugno-il-nuovo-formato-digitale-di-cmi/cx-show-26/ 2026-06-02T09:05:37+00:00 https://www.cmimagazine.it/30936-cx-show-il-17-giugno-il-nuovo-formato-digitale-di-cmi/cx-show-26_top/ 2026-06-02T09:05:44+00:00 https://www.cmimagazine.it/30940-ascoltare-i-clienti-nei-momenti-che-contano/atozzi/ 2026-06-02T09:21:40+00:00 https://www.cmimagazine.it/30946-lesperienza-del-post-acquisto-valorizzare-e-ascoltare-il-cliente-per-fidelizzare-e-migliorare-il-clv/lciarambino/ 2026-06-02T15:02:58+00:00 https://www.cmimagazine.it/30946-lesperienza-del-post-acquisto-valorizzare-e-ascoltare-il-cliente-per-fidelizzare-e-migliorare-il-clv/ciarambino/ 2026-06-02T15:16:32+00:00 https://www.cmimagazine.it/30952-gallo-1927-riscrive-il-suo-e-commerce-per-crescere-sui-mercati-internazionali/gallo_summer/ 2026-06-07T17:02:26+00:00 https://www.cmimagazine.it/30955-prima-assicurazioni-ottimizza-i-pagamenti-in-agenzia/immagine-adyen-1/ 2026-06-07T17:07:54+00:00 https://www.cmimagazine.it/30958-frodi-logistiche-certificazione-digitale-per-ridurre-i-contenziosi/frodidocumentali/ 2026-06-07T17:14:41+00:00 https://www.cmimagazine.it/30961-assistente-virtuale-si-o-no-cosa-pensano-i-clienti/rubrica7_05062026-001/ 2026-06-08T12:13:02+00:00 https://www.cmimagazine.it/30968-privacy-by-design-nella-cx-come-proteggere-i-dati-senza-frenare-lesperienza/privacy-2/ 2026-06-10T09:59:14+00:00 https://www.cmimagazine.it/30972-fiducia-umilta-coerenza-i-valori-che-costruiscono-brand-duraturi/attachment/1774000382518/ 2026-06-10T12:21:03+00:00 https://www.cmimagazine.it/30972-fiducia-umilta-coerenza-i-valori-che-costruiscono-brand-duraturi/sinner/ 2026-06-10T12:28:53+00:00 https://www.cmimagazine.it/30976-whatsapp-per-le-aziende-italiane-alta-domanda-adozione-ancora-lenta/infografica-whatsapp-in-italia/ 2026-06-10T16:26:26+00:00 https://www.cmimagazine.it/30979-rcs-in-italia-2-104-nel-2025-prima-in-emea-per-crescita/infobip-infobip-messaging-trends-v-1/ 2026-06-10T16:30:39+00:00 https://www.cmimagazine.it/30983-entertainment-e-consumatori-selettivi-le-tendenze-emea-q2-2026/dentsu_emea_consumer_navigator_entertainment_deep_dive_report_q2_2026/ 2026-06-15T07:52:15+00:00 https://www.cmimagazine.it/30986-recensioni-online-materia-prima-per-lintelligenza-artificiale/local-strategy-ai-recensioni/ 2026-06-16T08:12:07+00:00 https://www.cmimagazine.it/30989-ascoltare-comprendere-agire-la-voce-del-cliente-come-leva-di-business/mbuonerba/ 2026-06-16T12:11:58+00:00 https://www.cmimagazine.it/30994-gdo-italiana-e-ai-il-68-sperimenta-ma-ladozione-e-ancora-lontana/gdo/ 2026-06-17T07:35:02+00:00 https://www.cmimagazine.it/30997-agentforce-world-tour-milano-gli-agenti-ai-entrano-nei-processi-aziendali/agentforce/ 2026-06-17T13:03:42+00:00 https://www.cmimagazine.it/30997-agentforce-world-tour-milano-gli-agenti-ai-entrano-nei-processi-aziendali/agentforce2/ 2026-06-17T13:19:14+00:00 https://www.cmimagazine.it/31001-classifica-ecommerce-italia-giugno-2026-amazon-guida-sisal-avanza/attachment/1781621672265/ 2026-06-17T14:56:06+00:00 https://www.cmimagazine.it/31004-il-valore-delle-persone-come-lemployee-experience-genera-la-fedelta-del-cliente/cx-voices-2026-398-x-300-px-2/ 2026-06-17T15:28:12+00:00 https://www.cmimagazine.it/31008-pulsante-di-recesso-online-obbligatorio-dal-oggi-19-giugno/recesso/ 2026-06-19T08:56:59+00:00 https://www.cmimagazine.it/31011-cmi-lancia-la-survey-cx-e-tecnologia-a-che-punto-sei/survey_cmi/ 2026-06-22T07:20:02+00:00 https://www.cmimagazine.it/31011-cmi-lancia-la-survey-cx-e-tecnologia-a-che-punto-sei/survey-2/ 2026-06-22T07:21:11+00:00 https://www.cmimagazine.it/31015-risolto-rinunciato-silente-tre-velocita-nel-rapporto-con-il-servizio-clienti/rubrica_8-001/ 2026-06-22T08:53:54+00:00 https://www.cmimagazine.it/31018-made-in-italy-sui-social-desiderato-ma-poco-seguito-dai-consumatori/made-italy-social/ 2026-06-23T08:56:59+00:00 https://www.cmimagazine.it/31025-dal-consenso-alla-fiducia-semplificare-la-relazione-con-i-dati/naliperti/ 2026-06-23T12:00:26+00:00 https://www.cmimagazine.it/31028-agenti-ai-italiani-pronti-ma-le-aziende-possono-fare-di-piu/dem_1200x600/ 2026-06-24T08:01:03+00:00 https://www.cmimagazine.it/31028-agenti-ai-italiani-pronti-ma-le-aziende-possono-fare-di-piu/attachment/1782199825192/ 2026-06-24T08:05:21+00:00 https://www.cmimagazine.it/31032-luisa-spagnoli-punta-sulliper-personalizzazione-per-unire-retail-e-digitale/vsfascia/ 2026-06-24T12:12:00+00:00 https://www.cmimagazine.it/31036-ai-conversazionale-per-il-customer-service-un-tech-focus-cmi-con-athics-e-add-value/tech-focus-26-9/ 2026-06-25T07:57:41+00:00 https://www.cmimagazine.it/31036-ai-conversazionale-per-il-customer-service-un-tech-focus-cmi-con-athics-e-add-value/tech-focus-athics/ 2026-06-25T07:57:51+00:00 https://www.cmimagazine.it/31036-ai-conversazionale-per-il-customer-service-un-tech-focus-cmi-con-athics-e-add-value/tech-focus-26-9-2/ 2026-06-25T07:57:58+00:00 https://www.cmimagazine.it/31041-lai-implementata-sotto-pressione-perche-molti-progetti-falliranno-e-cosa-fa-la-differenza/rlarosa/ 2026-06-25T10:24:02+00:00 https://www.cmimagazine.it/31041-lai-implementata-sotto-pressione-perche-molti-progetti-falliranno-e-cosa-fa-la-differenza/cx-voices-2026_larosa/ 2026-06-25T10:33:28+00:00 https://www.cmimagazine.it/31047-ai-e-knowledge-management-come-valorizzare-la-conoscenza-aziendale/cefriel-2/ 2026-06-26T08:40:12+00:00 https://www.cmimagazine.it/31051-club-del-sole-lancia-il-primo-programma-loyalty-per-fidelizzare-gli-ospiti-oltre-il-soggiorno/club-del-sole-rewards/ 2026-06-29T09:29:54+00:00 https://www.cmimagazine.it/31054-retail-2026-italiani-tra-shopping-digitale-negozio-e-fiducia-nei-dati/soti_studio-retail-2026_pc/ 2026-06-30T07:40:33+00:00 https://www.cmimagazine.it/31057-hotel-lai-entra-nei-flussi-di-lavoro-camere-e-tariffe-piu-efficienti/hotel_oracle/ 2026-07-01T07:43:05+00:00 https://www.cmimagazine.it/31060-ai-act-rinviato-agenti-ai-in-corsa-a-che-punto-siamo/aiact-4/ 2026-07-01T12:17:06+00:00 https://www.cmimagazine.it/31060-ai-act-rinviato-agenti-ai-in-corsa-a-che-punto-siamo/infografica-ai-act/ 2026-07-01T13:02:09+00:00 https://www.cmimagazine.it/31067-floward-come-lai-agentica-gestisce-picchi-di-domanda/infobip_floward-partnership/ 2026-07-02T08:34:00+00:00 https://www.cmimagazine.it/31070-ecommerce-i-consumatori-aprono-allia-ma-restano-fedeli-ai-canali-tradizionali/lr-esw-signals-whitepaper_final/ 2026-07-03T10:32:29+00:00 https://www.cmimagazine.it/31073-customer-sentiment-score-lemozione-pesa-piu-della-soluzione/rubrica_9-001/ 2026-07-06T07:50:17+00:00 https://www.cmimagazine.it/31077-navigazione-da-smartphone-per-meta-degli-italiani-e-piena-di-ostacoli/accessibilita-3/ 2026-07-07T07:47:02+00:00 https://www.cmimagazine.it/31080-semplificare-la-cx-processi-persone-e-fiducia-del-cliente/ddileo/ 2026-07-07T10:25:34+00:00 https://www.cmimagazine.it/31083-customer-engagement-sap-rivela-il-divario-tra-brand-e-clienti/globalengagementindex/ 2026-07-08T09:29:54+00:00 https://www.cmimagazine.it/31086-il-cliente-vuole-essere-visto-lai-non-basta/human_ai/ 2026-07-08T10:04:08+00:00 https://www.cmimagazine.it/31089-premi-cmmc-2026-al-via-le-candidature-per-il-customer-management/logo_bando26/ 2026-07-09T07:56:09+00:00 https://www.cmimagazine.it/31092-ai-visibility-sai-se-il-tuo-brand-esiste-per-chatgpt-e-gemini/shibumi-per-cmi-magazine-lai-visibility/ 2026-07-09T08:37:17+00:00 https://www.cmimagazine.it/31096-oltre-la-norma-comunicare-per-essere-capiti/liberali/ 2026-07-09T13:04:41+00:00 https://www.cmimagazine.it/31096-oltre-la-norma-comunicare-per-essere-capiti/accessibilita_liberali/ 2026-07-09T13:50:13+00:00 https://www.cmimagazine.it/31103-shopping-online-tre-italiani-su-quattro-aprono-allia/idealo_infografica_3/ 2026-07-09T14:54:25+00:00 https://www.cmimagazine.it/31106-fiducia-consumatori-in-calo-aziende-ripensano-le-email-automatiche/email/ 2026-07-09T15:19:13+00:00 https://www.cmimagazine.it/31109-dati-personali-italiani-pronti-a-condividerli-per-sconti-reali/it-pr-infographics-condivisione-dati/ 2026-07-09T15:27:08+00:00 https://www.cmimagazine.it/31112-farmasave-sceglie-shopware-per-gestire-la-crescita-digitale/complex-commerce/ 2026-07-09T15:30:59+00:00 https://www.cmimagazine.it/31096-oltre-la-norma-comunicare-per-essere-capiti/pliberali/ 2026-07-09T19:43:38+00:00 https://www.cmimagazine.it/31119-ai-conversazionale-nel-customer-service-meno-attrito-e-piu-valore/focustech_athics/ 2026-07-10T07:44:38+00:00 https://www.cmimagazine.it/31119-ai-conversazionale-nel-customer-service-meno-attrito-e-piu-valore/attrito/ 2026-07-10T07:45:13+00:00 https://www.cmimagazine.it/31128-pagamenti-e-agentic-commerce-chi-resta-responsabile-del-cliente/ai-_pagamenti/ 2026-07-14T08:13:09+00:00 https://www.cmimagazine.it/31132-shadow-ai-in-azienda-lo-studio-sharp/shadowai/ 2026-07-16T10:10:29+00:00 https://www.cmimagazine.it/31135-marketing-data-stack-la-governance-abilita-lai-agentica/report-modern-marketing-data-stack-5th-edition/ 2026-07-17T07:41:54+00:00 https://www.cmimagazine.it/31139-roi-dellai-cresce-in-italia-la-governance-e-il-banco-di-prova/sap-2/ 2026-07-20T14:16:32+00:00 https://www.cmimagazine.it/31141-sas-innovate-ai-agentica-per-accelerare-i-journey-di-marketing/sas-4/ 2026-07-20T14:32:09+00:00 https://www.cmimagazine.it/31147-customer-experience-unlocked-2026/gmaruzzella_headhshot_002/ 2026-07-20T14:44:21+00:00 https://www.cmimagazine.it/31150-ai-visibility-pmi-italiane-consapevoli-ma-impreparate/aivisibility/ 2026-07-22T09:42:27+00:00 https://www.cmimagazine.it/31153-logistica-e-customer-experience-i-dati-che-ridisegnano-il-settore/logistica-2/ 2026-07-22T09:56:48+00:00 https://www.cmimagazine.it/31157-ecommerce-tech-summit-2026-tecnologia-e-ai-per-crescere/ecommerce-tech-summit/ 2026-07-23T08:59:14+00:00 https://www.cmimagazine.it/31147-customer-experience-unlocked-2026/dem_1200x190/ 2026-07-23T13:21:29+00:00 https://www.cmimagazine.it/31165-zoom-virtual-agent-un-benchmark-indipendente/it-it_elevating_ai_quality_with_zoom_virtual_agent_whitepaper-1/ 2026-07-23T14:26:21+00:00 https://www.cmimagazine.it/31165-zoom-virtual-agent-un-benchmark-indipendente/zoom_virtual_agent_whitepaper/ 2026-07-23T14:29:45+00:00 https://www.cmimagazine.it/31170-adozione-ai-in-italia-cresce-del-104-ma-lautonomia-resta-rara/servicenow-3/ 2026-07-27T08:11:44+00:00 https://www.cmimagazine.it/31176-forum-retail-2026-a-milano-lai-si-misura-si-scala-si-replica/sunset-talk-retail/ 2026-07-27T13:12:47+00:00 https://www.cmimagazine.it/31176-forum-retail-2026-a-milano-lai-si-misura-si-scala-si-replica/1200-x-190-5/ 2026-07-27T13:15:32+00:00 https://www.cmimagazine.it/31181-sovranita-dei-dati-e-ai-il-rischio-nascosto-nella-customer-experience/aisovranita/ 2026-08-04T17:41:16+00:00 https://www.cmimagazine.it/31184-tods-unifica-i-pagamenti-globali-con-adyen/adyen_tods/ 2026-08-04T20:47:37+00:00 https://www.cmimagazine.it/31191-ai-agentica-nel-commerce-ricerca-conversazionale-200-in-italia/stateofcommerce/ 2026-08-04T20:49:35+00:00 https://www.cmimagazine.it/31213-disponbile-il-secondo-numero-dei-quaderni-della-relazione-con-il-cliente/cover_n2/ 2026-08-11T08:55:34+00:00 https://www.cmimagazine.it/31213-disponbile-il-secondo-numero-dei-quaderni-della-relazione-con-il-cliente/quaderno-cx-2-cover/ 2026-08-11T09:04:29+00:00 https://www.cmimagazine.it/30933-salesforce-una-guida-in-cinque-passi-per-implementare-agenti-ai-nelle-piccole-imprese/5-steps-to-implementingai-agents-for-small-businesses/ 2026-08-15T17:09:16+00:00 https://www.cmimagazine.it/31230-zoom-contact-center-leader-nel-marketscape-idc-su-cx-agentica/zoom_idc/ 2026-08-19T07:24:04+00:00 https://www.cmimagazine.it/31233-messaging-il-73-dei-consumatori-lo-preferisce-ad-altri-canali/the_state_of_business_messagging/ 2026-08-20T08:17:51+00:00 https://www.cmimagazine.it/28051-google-contro-la-misinformazione-e-le-fake-news/elezioni_europee/ 2026-08-24T08:56:23+00:00 https://www.cmimagazine.it/31244-agenti-ai-le-aziende-ne-triplicano-luso-il-report-salesforce/saleforce_agentic_enterprise/ 2026-08-26T09:27:57+00:00 https://www.cmimagazine.it/31247-forum-banca-2026-ai-fiducia-dei-clienti-e-wealth-management/forumbanca25_palco/ 2026-08-26T09:38:39+00:00 https://www.cmimagazine.it/31250-perche-torniamo-sempre-dallo-stesso-parrucchiere/sserafino/ 2026-08-27T11:55:15+00:00 https://www.cmimagazine.it/31250-perche-torniamo-sempre-dallo-stesso-parrucchiere/lusso_ospite/ 2026-08-27T12:05:09+00:00 https://www.cmimagazine.it/31257-salesforce-e-anthropic-lanciano-claudeforce-per-lai-agentica/claudeforce/ 2026-08-28T09:13:23+00:00 https://www.cmimagazine.it/31247-forum-banca-2026-ai-fiducia-dei-clienti-e-wealth-management/1200-x-190-4/ 2026-08-30T15:19:45+00:00 https://www.cmimagazine.it/31263-temu-l82-dei-venditori-italiani-lo-indica-come-motore-di-crescita/smal-business-insights-report-final-infographic/ 2026-08-31T09:46:02+00:00 https://www.cmimagazine.it/31266-viscom-2026-al-mico-di-milano-tecnologia-retail-e-comunicazione-visiva/viscom2026/ 2026-09-01T07:44:03+00:00 https://www.cmimagazine.it/31266-viscom-2026-al-mico-di-milano-tecnologia-retail-e-comunicazione-visiva/viscom2026-copia/ 2026-09-01T07:45:03+00:00 https://www.cmimagazine.it/31273-rcs-supera-il-confine-android-cosa-cambia-per-le-aziende/tech-focus-mitto_26/ 2026-09-02T08:05:02+00:00 https://www.cmimagazine.it/31273-rcs-supera-il-confine-android-cosa-cambia-per-le-aziende/tech-focus-26-10/ 2026-09-02T08:05:11+00:00 https://www.cmimagazine.it/31277-messaging-canale-preferito-dati-e-strategia-per-la-relevance-sui-canali/messaging/ 2026-09-02T11:07:40+00:00 https://www.cmimagazine.it/31281-biogen-e-regeneron-scelgono-veeva-vault-crm-per-il-crm-agentico/veeva/ 2026-09-03T08:28:47+00:00 https://www.cmimagazine.it/31284-ai-nel-customer-care-dalla-guerra-dei-robot-al-supporto-reale-agli-operatori/tedesco2/ 2026-09-03T13:37:12+00:00 https://www.cmimagazine.it/31287-commercio-online-nel-mirino-dei-bot-ai-allarme-akamai-su-frodi-agentiche/commerce-security-attack-trends/ 2026-09-04T09:43:53+00:00 https://www.cmimagazine.it/31290-zoom-contact-center-cosa-fa-davvero-e-perche-idc-lo-premia/zoomcontactcenter-2/ 2026-09-04T10:47:37+00:00 https://www.cmimagazine.it/31294-overseas-express-riduce-del-60-le-richieste-al-customer-service/infobip_overseas-express/ 2026-09-07T07:55:52+00:00 https://www.cmimagazine.it/31298-marketing-automation-roadshow-2026-nuove-tappe-autunnali/email-600x400-3a-manifesto/ 2026-09-08T07:27:34+00:00 https://www.cmimagazine.it/31298-marketing-automation-roadshow-2026-nuove-tappe-autunnali/email-600x400-3b-calendario/ 2026-09-08T07:27:57+00:00 https://www.cmimagazine.it/31304-omnicanalita-perche-la-rilevanza-conta-piu-della-copertura/rilevanza/ 2026-09-09T12:15:59+00:00 https://www.cmimagazine.it/31307-fashion-e-talent-gap-come-lai-aiuta-a-preservare-il-know-how/lectra/ 2026-09-10T09:07:02+00:00 https://www.cmimagazine.it/31312-ai-nel-customer-service-i-dati-sap-dicono-che-la-fiducia-e-umana/the-state-of-service_-q3-2026/ 2026-09-11T08:48:41+00:00 https://www.cmimagazine.it/31312-ai-nel-customer-service-i-dati-sap-dicono-che-la-fiducia-e-umana/the-state-of-service_-q3_2026/ 2026-09-11T08:48:44+00:00 https://www.cmimagazine.it/31318-kia-italia-roas-di-40x-con-la-vendita-ai-su-whatsapp/infobip_kia-italia/ 2026-09-14T08:19:12+00:00 https://www.cmimagazine.it/31321-customer-service-in-italia-meno-eccellenze-ma-servizio-piu-maturo/bestcustomerservice/ 2026-09-15T07:52:32+00:00 https://www.cmimagazine.it/31324-ai-agentica-ovunque-salesforce-presenta-aiforce/salesforce-introduces-aiforce/ 2026-09-16T08:39:49+00:00 https://www.cmimagazine.it/31327-kpi-relazionali-come-cambia-la-misurazione-della-cx/kpi_relazionali/ 2026-09-16T09:30:44+00:00 https://www.cmimagazine.it/31330-ai-agentica-il-97-degli-utenti-corregge-le-decisioni-il-nodo-fiducia/data-and-ai-impact-report-the-new-economics-of-trust-2/ 2026-09-17T08:10:17+00:00 https://www.cmimagazine.it/31330-ai-agentica-il-97-degli-utenti-corregge-le-decisioni-il-nodo-fiducia/data-and-ai-impact-report-the-new-economics-of-trust/ 2026-09-17T08:10:21+00:00 https://www.cmimagazine.it/31337-ita-airways-il-modello-ai-di-nexoya-aumenta-le-prenotazioni/ita-airlines/ 2026-09-18T08:43:04+00:00 https://www.cmimagazine.it/31340-rcs-dal-messaggio-interattivo-alla-relazione/rcs_business_messaging/ 2026-09-18T11:23:26+00:00 https://www.cmimagazine.it/31346-display-smart-a-scaffale-le-vendite-retail-crescono-fino-al-48/a7409013-copia/ 2026-09-21T08:28:01+00:00 https://www.cmimagazine.it/31349-richmond-italia-riparte-con-11-forum-b2b-a-rimini/claudio-honegger_amministratore-unico-at-richmond/ 2026-09-22T09:10:59+00:00 https://www.cmimagazine.it/31349-richmond-italia-riparte-con-11-forum-b2b-a-rimini/richmond_storie/ 2026-09-22T09:18:06+00:00 https://www.cmimagazine.it/31353-come-restare-significativi-nel-tempo-per-il-cliente/cvaghi/ 2026-09-22T12:03:22+00:00 https://www.cmimagazine.it/31356-whatsapp-e-il-canale-preferito-dai-clienti-italiani-ma-nessuno-basta-da-solo/whatsapp/ 2026-09-23T10:08:19+00:00 https://www.cmimagazine.it/31359-il-problema-non-e-la-tecnologia-che-manca/organizzazione/ 2026-09-23T12:25:41+00:00 https://www.cmimagazine.it/31364-assistenza-clienti-agenti-ai-enercom-cresce-del-187-con-indigo-ai/enercom/ 2026-09-24T10:35:52+00:00 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